“Improvement Starts With I” describes how the author Tom Hughes came to correct his fundamental misunderstanding of Lean. Even after 30 years of using the tools & techniques, including a 10 year stint in automotive working directly with Toyota, Nissan & Honda, he had the same mistaken perception that many Lean practitioners have, that Lean is about a collection of complicated, engineer-driven tools. The flipcharts, graphs, audits and workshops might be effective but they are about as much as fun as a trip to the dentist.”

After discovering 2 Second Lean, Tom had an epiphany and worked with different companies on delivering Lean culture transformations. He developed a simple framework to deliver Engagement, Improvements and Results with a 5 step plan that, when followed, will put the stabilisers on your Lean Journey, and help you avoid the potholes into which countless other companies have fallen. Tom is a partner at Lumen Electronics and co-founder at GembaDocs but he is  open to coaching assignments / speaking engagements with organisations of all sizes who recognise that IMPROVEMENT STARTS WITH I. Packages can be tailored to match all budgets. Tom loves this stuff and wants to transform as many workplaces as possible!